FAQ

NUTRITIONAL LIQUIDS

For how long do your juices remain fresh?

Although all our juices are completely raw, thanks to the innovative high-pressure processing (HPP), our juices remain fresh over several weeks when being cooled. You can find the individual expiration date on the respective bottle printed by laser.

How should I store my juices?

Please store our cold-pressed juices cooled in your fridge. This way, you can enjoy them over several weeks.

How do you ship the juices?

We ship our juices packages Monday to Thursday. You can pick a delivery date from Tuesday to Friday. To remain fresh, our juices are packaged sustainably and cooled the entire delivery time.

How many calories does each juice contain?

You can find the specific ingredients and caloric details on each product page of the respective juice.

I am gluten and lactose intolerant. Can I still enjoy your juices?

All our juices do not contain any gluten or lactose. They are completely vegan and the only ingredients are organic fruits and vegetables.

What can I do if I'm allergic to an ingredient or if I don't like its taste?

If you are allergic to a juice or if you don't like certain ingredients, you can freely create your own juice package here.

What should I do with the juice bottles?

DALUMA's juice bottles are made of bio-compostable polymer. It would be best if you dispose them in your regular household waste, where they can decompose over time. Composting plants in organic waste are designed for a composting time of six months and are then cleared. In particular, the lid of our bottle will not have completely decomposed by then, so composting with composting waste is not recommended. Composting depends on several factors such as moisture, pH and bacteria. In ideal conditions, our bottle decomposes within about a year. On compost, however, due to the cold, moisture, fewer bacteria etc. this takes longer until the bottles completely expire.

CLEAN SKINCARE

What does "CLEAN SKINCARE" mean?

"Clean" means "free of".

Our skincare products are free of mineral oils like parabens, paraffin, and silicones and have lasting effects in the deeper layers of your skin.

Can I use DALUMA care products if I have very sensitive skin?

DALUMA only uses natural ingredients with a high level of tolerance, which is why they are basically also suitable for sensitive skin. We avoid unnecessary and aggressive ingredients that can cause inflammation and skin irritation. Nevertheless, each skin is very different and some react negatively to the most natural and compatible ingredients. If you have any concerns, we recommend testing a small amount of the product on the inside of your wrist.

Are DALUMA care products comedogenic?

All our care products are non-comedogenic.

Are DALUMA care products vegan?

Our Natural Care line is completely plant-based. We do not use any animal products or animal testing.

PRODUCT SUBSCRIPTIONS

How do the subscriptions work?

To receive regular deliveries, you can subscribe to any product of your choice and save 10% on the product price. You will then be automatically debited the corresponding amount in the cycle of your choice. After the first subscription cycle, you can adjust, pause or cancel the interval at any time.

In case of further questions, please contact us any time by typing your message in the following form.

Additionally, you can use the following contact information:

DALUMA GmbH
Weinbergsweg 3
10119 Berlin, Germany

order@daluma.de