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Data processing in online shopping

At DALUMA you order goods for a fee. In this context, we process personal data to fulfill the contract, in the event of a recall and in particular to process your order, to deliver the goods, to process the payment and possible warranty claims. For these purposes, we mainly process your first and last name, your gender, your date of birth, your delivery and billing address and your e-mail address and, if applicable, your password and telephone number.

For the purpose of contract processing or billing, your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for contract processing or billing or if you have given your prior consent. As part of the processing of your order, service providers used by us (e.g. transport companies) receive the necessary data for order processing.

Storage of access data in log data

Each time the DALUMA website is accessed, usage data is transmitted by the respective Internet browser and stored in log files. The data records stored in this way contain the following data: date and time of retrieval, name of the page accessed, IP address, referrer URL (origin URL from which you came to the website), the amount of data transferred, loading time, and Product and version information of the browser used. The IP addresses of the users are deleted after the end of use. We evaluate these log file data records in an anonymous form in order to further improve our offer and make it more user-friendly, to find and fix errors faster and to control server capacities.

Data collection and use for contract processing

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via the contact form or e-mail). Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and to process your inquiries. After the contract has been fully processed, your data will be blocked for further use and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we will inform you below.

Data transfer for the fulfillment of the contract

In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. In order to process payments, we pass on the payment data required for this to the bank commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.

Use of cookies

We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the four cookies we use are deleted from your hard drive after the end of the browser session (so-called session cookies). This enables us, for example, to offer you the cross-site shopping cart display, in which you can see how many items are currently in your shopping cart and what your current purchase value is. Other cookies remain on your computer and enable us to recognize your computer the next time you visit (so-called permanent or cross-session cookies). These cookies in particular serve to make our offer user-friendly, more effective and safer. Thanks to these files, it is possible, for example, to display information on the site that is specially tailored to your interests. These cookies are automatically deleted after one year.

Our cookies collect the following information, among other things: Session ID, hash for shopping cart, hash for wish list, user origin, gender of the categories visited, and the last page visited on DALUMA.

More analysis tools

On this website, information about the surfing behavior of website visitors is collected and stored in an anonymous form as part of other internet technologies. This data is stored on your computer using so-called cookie text files and allows us to analyze surfing behavior anonymously. For example, from which city a website visitor comes, which browser type and operating system the website visit he uses and which pages he has visited on the website. Under no circumstances can the data obtained be used to personally identify the visitor to this website. The collected data is only used to improve the offer. Therefore, all IP addresses are shortened so that IP addresses are only processed in an anonymous form. Any other use or disclosure to third parties does not take place.
You can generally object to the collection, processing and use of data by the analysis services and retargeting technologies used on this website with effect for the future. This saves an opt-out cookie on your end device. This objection applies as long as you do not delete the cookie.

Data processing outside the European Economic Area
Personal data will not be processed in countries outside the scope of Directive 95/46/EC, unless the service providers or third-party providers named in this data protection declaration, which are based outside the European Economic Area, are affected.

data subject rights
You have a right to free information about the data we have stored about you and, if necessary, a right to correction, restriction of processing, data transferability or deletion of this data. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint. You also have the right to lodge a complaint with the competent data protection supervisory authority.

Responsible body

We take the protection of your data very seriously. In order to ensure that personal data is not passed on to third parties, please send your request by e-mail or post clearly identifying yourself to the following responsible body.

DALUMA GmbH, Weinbergsweg 3, 10119 Berlin,

commercial register no. HRB 158 348 B, district court Berlin Charlottenburg

Telephone: + 49 (0)30 209 50255